1. Tell me about e-Learning?
e-Learning is a powerful training tool for several reasons:

1. e-Learning Provides Immediate Feedback
Immediate feedback allows both instructors and trainees to monitor progress and adjust instruction accordingly. This feature of e-Learning allows a student to decide how much time he or she needs to spend on a particular area, assuring that the student spends enough time on areas of weakness and not to much time on areas of proficiency.

2. e-Learning Provides Integration of Text, Graphics and Sound
e-Learning is an effective training option because it appeals to multiple senses - seeing, hearing and doing. People remember 10 percent of what they read, 20 percent of what they hear, 30 percent of what they see and 50 percent of what they hear and see. e-Learning is effective for people with various learning styles and receiving information through more than one sense increases the likelihood that the student will be able to recall the information in the future.

3. e-Learning is Cost Effective
After initial costs; you have a 24-hour per day trainer. Having an on-hand e-Learning program eliminates the cost of hiring professional instructors, renting teaching facilities and travel expenses that may come when training employees with traditional training methods.

4. e-Learning is an Effective Training Option for the Adult Population
In some cases, adults who are required to attain additional training for employment purposes may feel threatened by the atmosphere of traditional classroom training. With e-Learning, the student feels in control because the computer provides a non-threatening and non-judgmental learning environment. e-Learning actively involves the student in the training process, providing for increased student satisfaction.

5. e-Learning is Self-paced, Flexible and Individualised
A student can work at his or her own pace using an e-Learning program. Plus, e-Learning can sequence training to match the needs of the student and provides immediate feedback so a student can keep up with his or her own progress.

6. e-Learning is Tireless and Consistent
e-Learning is a superior training option because it never needs a break, is always available, can train greater numbers of students in a given time frame than other training methods and meets the need in today's workforce for continuous training. It provides consistency of training in terms of the quality of information presented.

7. e-Learning Improves Job Performance
An e-Learning program can help companies successfully train people in specific skills for specific performances while providing increased access to information tools for decision-making and general skills that effect overall employee performance.

2. Why do I need to become certified?
By obtaining your certification you can provide recognised proof of your professional achievements. Being certified validates that the holder has reached a level of competence that is accepted and valued by the industry. These credentials enhance job opportunities, as some employers require certification as a condition of employment or for advancement opportunities. If you are self-employed, being certified will boost customer confidence and provide you with a larger customer base.

3. How long will it take me to complete an e-Learning course?
Each courses is designed to be equivalent of attending a 40-50 hour seminar. The courses are measured in hours, but this does not mean that you need to study for a set amount of time in one go. When you work on other important tasks, you take breaks and pause to think things through: do the same with your e-Learning.

4. Why are your courses cheaper compared to other e-Learning companies?
We produce and develop courses in conjunction with our certified partners our margins are very good and because most of our sales leads are generated from our website we don't need to employ sales people.

5. What's the pass rate for using your e-Learning courses?
Most students who sit their exams pass first time.

6. Do you guarantee a job at the end of the course?
We've been asked this question many times. No one can actually guarantee you a job. However, equipping you with the right skills will assist you towards getting a job in IT.

7. After I have studied for the certification, where can I take the tests and how much do they cost?
Prometric is a leading worldwide provider of technology-based testing and assessment services. Prometric has hundreds of testing centres all around the world. The cost of these tests does vary.

8. How long do I have access for?
You will access to this material for 12 months.

9. How may I pay?
Payment may be made via cheque, bank transfer or credit card.

10. Can I change my mind?
Yes, you may redeem your e-Learning course fees against any Net-Security Training instructor-led training course.

11. Is it right for me?
e-Learning will not suit everybody and depends a great deal on your learning style. We all learn in different ways. Some enjoy the classroom environment, the interaction with other students and the instructor and the discussions over coffee and lunch. For these learners, these key factors enhance their learning experience - the classroom-based training course is 'king' and most effective way to learn. However, for others the self-paced aspects of e-Learning will better suit their learning preferences. However, many people feel the best learning experience comes from blended learning, i.e. a mixture of classroom-based and other learning methods such as e-Learning courses.

12. What else do I need to think about?
Just because your e-Learning course can be used at your desk it does not mean that your desk is the best place to learn. When you have something important to achieve, how do you do it? Do you allow phone calls? Or do you have them diverted? Do you allow people to interrupt you? Do you go into a quiet office and close the door? Whatever way you choose, make sure you are in a comfortable environment for learning.

13. What if I need to increase my skills urgently?
Do you ever need to learn about something in a hurry, but the courses are all booked up? The next available one is in two weeks time but that's too late for you! e-Learning might be the solution to your problem. Top Up training's website makes enrolling online easy and as soon as you have the confirmation details you can embark upon a skills development programme tailored to your training needs.